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Detailed Course Curriculum

Introduction to Office Support

This Program comprise the following six modules/courses:


ADMG147 Role of Office Administration & Support

In this course, you will be introduced to the basic role and responsibilities of an office administrator. You'll look at the daily tasks of office administrators, phone call & email procedures, filing, organisational instructions & more.


ADMG128 Office Organisation and Procedures

This course will take a look at the importance of organising the office and setting up procedures to support a business. It will include but not be limited to the administration process and the purpose of procedures and organisation routines in the workplace, the difference between a policy and a procedure, and the purpose of creating a business plan.


CITG127 Introduction to Microsoft Word   

This course will provide an introduction to the basic functions and features of Microsoft Word, including but not limited to formatting features to improve the look of a short document, how to insert content into a document and how to apply document-processing techniques to manage larger documents.


ADMN127 Workplace Health and Safety

This course will provide an overview of general health and safety requirements in the workplace, including but not limited to how to ergonomically set up a computer workstation, how to manage common workplace health and safety hazards, and the purpose of a PCBU in relation to health and safety in the workplace.


CITG126 Introduction to Microsoft Powerpoint

This course will provide an introduction the basic functions and features of MS Powerpoint 2016. You'll look at content arrangements, slides, animations and more.


ADMG148 Time Management, Ethics and Professionalism  

This course will take a look at the importance of time management, ethical considerations and professionalism in the workplace. It will include but not be limited to decision making categories, time management strategies, how ethics relate to the workplace and characteristics of professionalism.